Your Profile Stage
If you're reading this guidebook, it means your Camp Leaders profile should be at 100%. If it's not, you may have skipped a few steps but that's ok, we trust you.
So far we've given you loads of information, whether it’s been at a prep day, over emails, a phone call or even at events, but here are a few more things to think about before heading out to camp.
It can also be used as a point of reference at camp should you need our help with anything.
Before Flying To The States
If you have a general question before you head to the states then it may be best to email your customer service team or give us a call.
In The States
Once you've landed in the states then you may need to contact the Camp Leaders US team.
Camp Leaders Helpline
You can contact our US Office from 9am - 5pm EST, Monday to Friday.
Our helpline number is FREE from a landline:
1- 866 - 803 - 7643
From May 1st until September 21st you can contact our US office 24-hours a day, 7 days a week, if:
- You have been fired
- You have a legal emergency
- There has been an emergency at home
- You are involved in a medical emergency
Please don't call outside of office hours for questions of a routine nature which can wait until the next business day. This number is for emergencies only.
Please note - If a problem occurs, resist the temptation to immediately phone your parents. They are in a different time zone and won’t be able to help, so talk to us.